Welcome to the Customer Area
What should I do?
- Request authorisations and refunds.
- View and change details of your policies.
- View your receipts.
- See copayments.
- View the general and special conditions.
- Request a provisional card.
- Request a duplicate card.
- Request Travel Assistance certificate.
- Pay pending receipts.
Download the Activa DKV App
Find a doctor and receive medical attention, and manage your procedures quickly and securely from a single app
Do you need help logging in?
Contact us to answer all your questions.