Welcome to the Customer Area

What should I do?

• Request authorisations and refunds.
• View and change details of your policies.
• View your receipts.
• See copayments.
• View the general and special conditions.
• Request a provisional card.
• Request a duplicate card.
• Request Travel Assistance certificate.
• Pay pending receipts.

Download the Activa DKV App

Find a doctor and receive medical attention, and manage your procedures quickly and securely from a single app

Do you need help logging in?

Contact us to answer all your questions.